De La Espada
UK > Retailers & Services > Customer Service > Privacy Policy
 

De La Espada takes precautions to ensure that the personal information you provide to us is kept private. We use the best encryption technology to ensure every online purchase is a secure transaction.

When you place an order with us, we collect your name, billing address, delivery address, phone number, email address and credit card number. This allows us to process your order and to contact you regarding your order status and delivery. We keep an order history for each of our customers to allow us to track deliveries, review past purchases, and offer effective advice after delivery. You are welcome to browse our website without submitting your personal details, but we are unable to process your order, catalogue or sample request without the requested information.

When you submit your contact details, you will be added to our mailing list. You will receive information about new products, events and services through our Spotlight email newsletter, and occasionally via printed material sent through the postal service. You may unsubscribe from our mailing list at any time by contacting our stores, submitting your email in the unsubscribe section of our website, or using the unsubscribe link located at the bottom of each email newsletter. Out of respect for your privacy, we never rent, sell, or exchange your personal details. There are situations when we may need to disclose your contact details to a third party in order to carry out the delivery of the products purchased. When you provide us with your personal information, you consent to this disclosure and allow us to make our service available to you.

We use cookies in the shopping cart of our online ordering system. These cookies serve the purpose of recording your order while you browse the website. If you disable cookies you will not be able to use the shopping cart. We record no data, besides the products in the shopping cart, in user-side cookies.

We record every visit to our site using your computer's IP address. We collect IP addresses anonymously, meaning that we do not relate an IP address to a specific person or set of details. Tracking IP addresses allows us to determine which sections of our website are the most often visited, so we may update it to be most useful to our customers.

By using our website you consent to us using the personal information you have given De La Espada as outlined in this Privacy Policy.

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